Have you ever wondered about those customer service awards, branding awards and management awards that companies who stiff their customers seem to get with ease? How many of these awards are given quid pro quo for some donation, contribution or for being their awarding institution’s clients?
And aren’t these companies just so rich bragging about these awards as if the customer doesn’t know that they are a pile of horseshit?
Below are two takes on IM2 from the IM2 website and an article from Jakarta Globe (Unspun’s complaint is why the paper did not ask the IM2 guy why the company continued to greedily acquire new subscribers when it knew it didn’t have the capacity to serve them?) . Which version of IM2 are we to believe?