My Republic broadband sucks for me. What’s your experience like?

I few months ago we switched from Play Media as a broadband provider because their service sucked – the speeds got slower and there was no good follow-up customer service. We switched to My Republic because a friend had said that their speeds were rather good. What we found was worse. Not only did the…

Some questions about #SayaPancasila

The hallmark of a good campaign is that it spurs public discourse on a particular subject. In this sense, the #SayaPancasila campaign can be said to be successful, if the preponderance of the hashtag and profile pictures bering the message on social media are concerned. Effective public discourse, however, exists when there are differences of…

Making war with unreason

This is something I wrote for the Maverick blog. I hope PR professionals will find it useful. How to Battle the Forces of Unreason How many of you PR consultants, facing a client in a crisis-like situation, are asked to highlight he good deeds they have done, their CSR commitments, the amount of taxes they’ve…

When is sorry not enough? 

Malaysia’s The Star had controversial front page today.  Like in years past the tabloid-sized paper carried a photo of Malaysian Muslims in their first terawih prayers to start off the month of Ramadan.  This year, however,  it also carried a banner headline above the photo that read: Malaysian Terrorist Leader.   Some readers  took offence, reading…

Oxford University about to shoot itself on the foot with Kalla invite?

Unspun watched with incredulity and horror a segment from the documentary The Act of Killing in which Yusuf calla addressed a group of Pancasila Youth, who were known to be the secular equivalent of a FPI in their heyday.   He told the group that this country needed preman (thugs) because they got things done. Unlike the apparat (bureaucrats) who would…

Where/who should the anger over Ahok’s conviction be directed at?

Many Indonesians and friends of Indonesia are understandably angry at the sentencing of Ahok to two years jail for blasphemy. But to where or whom should this anger be directed at? At Bu Yani whose mistranslation started the whole blasphemy charges? He was only an inconsequential pawn in the game. At the Islamic radicals who have…

Where is Jokowi in our hour of need?

Today most Indonesians who pride themselves as progressive would have felt let down by the news that Ahok has been sentenced to 2 years jail for blasphemy. They view Ahok as innocent and a victim of bigots, Muslim hardliners and vested interests in politics. On the other side are those who feel a sense of…

Breaking potential crisis: Telkomsel and its hacked website

Crisis Management Students: Fire up your twitter apps and browsers and train them on Telkomsel’s website and their Twitter responses. Someone has hacked into Telkomsel’s website and filled it with vitriol and animal references –  and being generally lauded by netizens for doing so. Although hacking is a crime and should be condemned. The hackers…

The mystery behind the Cisewu Tyger

OK, so everyone had a chuckle and some fun over the Cisewu Tiger. And rightly so because it looks like the sculptor was smoking something illegal that the police confiscated when fashioning his magnum opus. But as usual, people miss asking the right questions when it comes to such stories. The questions: Who was the…

Things I learned last Christmas

This Christmas season was different. We’re not Christians and don’t really observe Christmas but like many of our friends join in the festivities and merry making that also marks the season of the ending of the year.   Normally, our family would go somewhere for a holiday but this year things are different. My 93-year…

Breaking Bread with Sari Roti

Here’s what I posted on the Maverick blog today about the brouhaha over Sari Roti: What corporations can learn from the Sari Roti incident BRANDS & MARKETING / COMMUNITY ENGAGEMENT / CORPORATE COMMUNICATIONS / CRISIS & ISSUES MANAGEMENT / CRISIS MANAGEMENT / PR & COMMUNICATIONS / SOCIAL MEDIA Out of the blue, the bread manufacterer Sari Roti came under attack by unverified news postings on social media…

How transnational couples can start owning properties in Indonesia

If you are a foreigner married to an Indonesian or vice versa, this would be a forum you’d want to attend. The reason is that until two weeks ago you’d have a pre-nuptial agreement if you want to have a normal life in Indonesia that allows you to buy and sell properties.  Article 29 of the 1974 Marriage…