Breaking potential crisis: Telkomsel and its hacked website

Crisis Management Students: Fire up your twitter apps and browsers and train them on Telkomsel’s website and their Twitter responses. Someone has hacked into Telkomsel’s website and filled it with vitriol and animal references –  and being generally lauded by netizens for doing so. Although hacking is a crime and should be condemned. The hackers […]

Breaking Bread with Sari Roti

Here’s what I posted on the Maverick blog today about the brouhaha over Sari Roti: What corporations can learn from the Sari Roti incident BRANDS & MARKETING / COMMUNITY ENGAGEMENT / CORPORATE COMMUNICATIONS / CRISIS & ISSUES MANAGEMENT / CRISIS MANAGEMENT / PR & COMMUNICATIONS / SOCIAL MEDIA Out of the blue, the bread manufacterer Sari Roti came under attack by unverified news postings on social media […]

IS THERE CREATIVITY IN CU in the NT?

Not since Sumardi Ma, he of the coffin notoriety, has a group of humans shown such  er…creativity? Unspun had many years ago spent some weeks in the Northern Territory and found a land of great beauty and desolation. Since then it seems that nothing has changed. The Northern Territory remains beautiful and desolate, so desolate that few […]

Guerrillas and Telkom’s Netflix Blockade

My latest posting at the Maverick blog on Telkom’s decision to block Netflix.   The block and tackle surrounding Netflix BRANDS & MARKETING / CORPORATE COMMUNICATIONS / CRISIS & ISSUES MANAGEMENT / MARKETING COMMUNICATIONS / SOCIAL MEDIA Netflix’s entry into Indonesia caused a bit of excitement because it offered the consumer more choice. But shortly after its entry into this market it came […]

Can even the best PR Experts help the Government?

And it is clear that government officials need to learn PR skills, or hire PR persons, to help them building positive image on behalf of Indonesia. As Advisor of Association of Public Relation Practitioners (Perhumas), Irawan Abidin wrote, “Ideally, they (PR professionals) should work with the Ministry of Foreign Affairs, as their target public is […]

Jokowi to connect better with new Communications Team?

It appears that after months of having no one to tell the story on behalf of the Government and giving rise to uncertainty and confusion about government policies and decisions, President Jokowi may finally be taking a step in the right direction. According to the Jawa Pos News Network (below), he has appointed Teten Masduki and Sukardi […]

Najib’s PR Guru: The Talented Mr Stadlen

The Sarawak Report contains a fascinating story of the staying power and nocturnal pursuits of  Najib’s propaganda chief Paul Stadlen. Stadlen apparently used to head APCO, a lobbying/PR firm appointed by Malaysian Prime Minister to help with his PR needs, which are legion. Unspun’s written about them here and here. Many people then wondered why a firm […]

Jokowi’s lost the plot: time to seek professional help

Unspun was one of those people rooting for Jokowi when he was contesting against Prabowo in the presidential elections. Not because he was the best of candidates but he was the better candidate in terms of integrity. That alone held out hope that he might be able to change Indonesia, because for sure a figure like […]