Category: Twitter

The Rich and Patti Arguments over Rich Brian

Former US Ambassador who reinvented himself as the organizer of Supermentor,   Dino Patti Jallal, has a point in the ongoing feud with BEKRAF chief Triawan Munaf over Indonesian Rapper Rich Brian where children are concerned.

Children should not be exposed to obscenities. But the whole episode is not as clear cut as he makes it out to be.
The feud has its roots on 7 July when Jokowi met with Rich Brian, accompanied by Triawan Munaf, at the Istana, a huge endorsement and praise for the 19 year-old that has been making waves overseas.

Netizens loved the populist move and heaped praise on the President for being so cool.

Not everyone was happy though. On July 16, seemingly out of the blue, Dino sermonized on Twitter, saying that even though Brian may be a great performer he (Dino) as a father thinks that Brian would not make a good role model for Indonesian youth because Brians tweets often contained profanity, obscenity and disgusting elements and looked down on women.

That children should not be exposed to obscenity etc is easy to agree with but there were two problems with Dino’s argument.

The first is that its not cool to dump on Rich Brian after you tweeted back in April for help on getting him to be a speaker for your Supermentor in LA event.

Spying what she must have thought to be hypocrisy, Rich Brian’s sister Sonya Erika tweeted an eloquent screen cap of the invite. This prompted Triawan Munaf to virtually stab himself with a retweet that said only ”jlebs!


This set off a shitstorm in the Twittersphere as well as the media, to the point that Dino felt he had to clarify his change in attitude toward Rich Brian, not once but twice.
In one Tweet he said that he changed his mind about inviting Rich Brian after reading his tweets that contained obscenities.

In another Dino asked a rhetorical question:would any parent feel that a musician, even though well-known, should be free to use obscenities on social media because they would be emulated by children who idolized them? He then hectored his audience: “My answer as a parent is clear: NO. What’s your answer? Don’t lose perspective.”

A greater shitstorm ensued.

Which brings us to the second problem with Dino’s argument about exposing children to obscenities from their idols.

The Supermentor talks attract youths, young men and women to be sure. But not children. It’s a bit ingenuous in this day and age to think that these youths would be anything but nonchalant to Rich Brian’s obscenities on social media. if they are the type who like Rap and Hip Hop they would already be exposed to that kind of language. And guess what? Most of them have not turned into peverts, mysoginists or depraved layabouts.

Dino’s argument also begs the question of what the parents are doing if they allow their children to be on social media. Shouldn’t they be interacting with their children and teaching them about life rather than allow them to roam unsupervised on social media, which has places much more dangerous and obscene than Rich Brian’s feeds?
The curious are now wondering what is the motive behind Dino’s sudden burst against Rich Brian.

Should we take things at face value and suppose that Dino’s a model parent and passionate about parenting, so could just not stand the attention lavished on Rich Brian by the President of Indonesia?

Or should we speculate on what other factors there are that could motivate a once political insider, now locked out of the corridors of power, to resort to such undiplomatic Tweets?

Did Bukalapak’s Achmad Zaky really apologize?

For years we have been using Achmad Zaky interview tapes to demonstrate to media training clients what not to do when speaking to the Press or, in his case, to anybody really.

That’s because when he speaks before cameras the performance is usually cringeworthy for any PR professional. he usually comes across as cavalier, gruff and unpolished and saying things that aren’t always relevant and sometimes comes across as offensive.

Now, of course, Achmad Zaky has outdone himself.

Yesterday he took to Twitter to rail against the Government’s allocation to R&D:

Bad enough that he implicitly criticized the government for paying lip service to Industry 4.0 (if anyone knows what 4.0 is supposed to mean please let me) without providing the funding for it.

The biggest mistake in his Tweet, however, is when her seeming attacked the president personally in this sensitive runup to the president elections. “Hopefully, the next president would be able to increase (the funding).”

This Tweet caused a Tweetstorm from Jokowi’s supporters using the hashtag #uninstallbukalapak They feel particularly betrayed because Jokowi recently graced Bukalapak’s anniversary celebrations and appeared side-by-side with Zaky before the Press.

This is a favor, according to industry insiders, that Ahmad Zaky has been clamoring for. They say that Zaky has been envious his rival, Tokopedia’s William Tanuwijaya who seem to get much more attention from the media and the President than Zaky. So when Zaky was seen criticising the president and asking for his ouster with the “next president” reference, it hurt particularly bad.

When the criticisms started raining down on him Zaky tried to explain his way out of it with another Tweets:

It’s one of those non-apology apologies where he explained how his intent was misconstrued and misrepresented.

He then tried the maaf  word, but here again it was a non-apology apology. “Sorry to Jokowi’s supporters if there was anything amiss in my words has caused any misconceptions. I know Jokowi as someone who is good whom I consider like my own father (we’re both from Solo). Recently he visited us at our anniversary. There is certainly no ill will in my Tweet.

It is apologies like this that infuriate people. Explanations and justifications instead of an admission of wrong doing followed by an absence of proper contrition. It would not be surprising if it inflames rather than abates the fury of Jakowi’s supporters toward Zaky.

Indonesia has few unicorns as it is and Bukalapak provides a good challenge to Tokopedia and other other players. It would be a pity if Zaky’s lack of communications skills sinks his promising business.

He should get professional help, or at least listen to his professional PR advisors if they are any good, before he utters the next public statement or Tweets his thoughts. And while he’s at it he would do well to also whether his gruff communication style has rubbed off on the rest of Bukalapak, resulting in his minions treating their vendors and partners with the same perceived lack of care and respect.

 

 

 

Trending Topics Exposed

I remember a colleague coming up to me with pride in his voice, saying that we managed to get our event last night on the Trending Topic of Twitter.

I applauded his enthusiasm but then asked him what did it mean for our company and the event?

He couldn’t really explain, apart from saying that theoretically a lot of people would be aware of our event, and therefore our company, because the hashtag made it to the Trending Topic.

I then asked him how does one get on Trending Topic on Twitter. He wasn’t sure but mumbled something about x number of retweets, y of them by users with huge followings.

This incident underscores the difficulty a rational mind would have when it comes to the question of how to measure for success on social media.

I come from an old school tradition that says that whenever a client pays us to help them communicate, whether using media relations or through paid, earned, shared or owned media, the communications must yield a result: it should either increase awareness of a brand or corporation, shift people’s attitude toward it or change people’s behaviour. All else is meaningless.

But because social media is so relatively new, many people do not understand that it is a tool, a channel like any others. Taking advantage of this misunderstanding, charlatans posing as messiahs of a new age have introduced all sorts of fancy terms and measurements so that they can make marketeers feel comfortable in hiring them.

So now in social media we have success measured in terms of reach, impressions and engagement. How these metrics will help a company or brand remain mysterious. Output is mistaken for outtakes and outcomes.

So its refreshing to see articles like this below that strip the mystique of Trending Topics as a measure of success. What do you think?

Trending’ on Social Media Is Worthless

By Brian Feldman  @bafeldman

In the wake of last week’s Parkland high-school shooting, right-wing conspiracy theorists are pushing the ludicrous story that the teenage survivors speaking out against gun violence are “crisis actors” — dupes hired to pretend to be victims of tragedy.

Earlier this morning, the top trending video on YouTube was one implying that David Hogg, one of the students pushing for legislative action on gun control, is an actor. What does it mean, exactly, for something to be “trending”?

YouTube, Facebook, and Twitter all make frequent use of the term, but none of them have a public or transparent definition — let alone a common one. When we sort through our feeds, “latest” has an obvious chronological sorting mechanism; even “popular” has a fairly clear and agreed-upon definition.

“Trending,” however, does not. It’s similar, but not the same as “popular”; generally speaking, it means “popular, in some relative, technically defined way.” That is, the “trending” sections of major platforms are, as of now, algorithmically determined, their contents selected by formulas developed internally at those companies and kept private.

Automated software determines what is trending, and it does so by examining the content according to a set collection of factors. YouTube, for instance, identifies trending videos by examining aspects like the view count, the rate of audience growth, and the age of the content.

A five-hour-old video is more likely to be trending than a five-year-old video; a video that goes from 100 views to 1 million is more likely to trend (yeah, it’s a verb now) than a video that goes from 250 million views to 251 million. Other factors might be considered as well.

A YouTube star with millions of subscribers and hundreds of uploads might be judged on a different acceleration rate than breaking-news footage uploaded by a guy with 19 subscribers.

Read more

Guerrillas and Telkom’s Netflix Blockade

My latest posting at the Maverick blog on Telkom’s decision to block Netflix.

 

The block and tackle surrounding Netflix

Netflix’s entry into Indonesia caused a bit of excitement because it offered the consumer more choice. But shortly after its entry into this market it came across a seemingly huge obstacle. State telco PT Telkomunikasi Indonesia announced on January 27 that it was blocking access to Netflix from its platforms IndiHome, Wifi.id. The Great Blockade was ostensibly carried out, said Telkomsel on the headline of its press release, “to protect customers.”

 

What is it that Indonesian customers need to be protected from? Telkom, again through its press release, listed violence and pornographic content as well as to prevent it from business operations that are “against the public interest, morals or disorder.” Horror! Violence and pornography? Have the decision makers at Telkom watched Indonesian TV or other internet sites recently?

Somewhere along the line Telkom also said that it was upholding the law with the blockade and protecting the “sovereignty of Indonesia from foreign players.”

Very strange reasoning here but while one may be a bit down with a possible rise of moral policing, degradation of the powers of reasoning, and jingoism at any opportunity, we here in Indonesia should also rejoice by the fact that there is competition as well [Read More].

 

 

 

Ahok: Last man standing and Indonesia’s best hope for change?

Living in Indonesia these days feels as if someone has pulled the plug, and all the common sense and integrity that we expect even of our most revered political hopes are draining quickly out of the country.

The Outsider Jokowi, whom many of us had hoped would be a catalyst for change against a corrupted and ossified elite, now seems a shadow of his former self after his indecisiveness over the KPK-Police issue. Some people are hoping against hope that his dithering was actually some master chess move to get rid of Budi Gunawan who is widely to have been foisted on him by PDIP matriarch Megawati. This seems a long shot, however, and suggests that the hopes had watched too much Black Adder and the antics of the scheming Baldrick in their formative years.

Recently we have also seen the disintegration of Transport Minister Ignasius Jonan. Once lauded for his fantastic performance to get the country’s rail transport to run on time – no mean feat considering how bad it was – Jonan his been on crash and burn mode since the Air Asia disaster. he berated Air Asia for the failings of the aviation authorities, then he banned several routes for no good reason, then shot his mouth off on civil aviation investigations into the crash. He also issued a bizarre ruling that airlines would not be able to sell tickets at airports. And when it came to Lion Air the Minister who is known to roar at his subordinates his disapproval, squeaked like a mouse and got the state-owned Angkasapura to bail out the private airline as it did not have enough funds to compensate passengers stranded for hours because of its delayed flights.

And Surabaya Mayor Risma, once considered part of a new wave of local leaders able to effect change in Indonesia, has recently gone off the rails with her crackdown on young lovers and the sale of condoms on Valentine’s day. Why she is encouraging backroom abortions and the spread of HIV with this morally-infused crackdown is anyone’s guess.

The KPK, once the hope of Indonesians to clean up corruption is now a shadow of its former self as the new head hints at going soft on the real issues. Sure, it has been weakened by its fight with the police over Budi Gunawan and the police and the judiciary are responsible for wounding it, but let’s not forget that some of the KPK’s wounds are also self-inflicted.

Begining with Antasari some of the KPK’s leaders like Abraham Samad fail to recognise that in this high profile job whee you are up against a lot of bad guys, they must be more virtuous than Caesar’s Wife if they are to maintain the integrity and authority of that office. Alas they had feet of clay and exposed the Achilles Heel for its opponents to take pot shots at.

Which bring us to Ahok, the Governor of Jakarta. He is now being threatened with ouster from his post by the City Councillors. They want him out because he’s refuse to confirm to their version of the City budget that, as we are learning more every day, contains irregularities that suggest corruption.

Ahok seems vulnerable because he does not even have a party to back him up, the’s a Chinese in the traditionally non-Chinese dominated arena of politics and he’s a Christian in Islamic majority Indonesia.

None of this seems to have fazed him, however, as he continues not only to defy the Councillors but to do so in a confrontational manner. Granted, Ahok can be abrasive and he may not be everyone’s cup of tea, but his bravery and Devil-may-care attitude may be the thing that Indonesia needs now.

Unspun would argue that Ahok, more than Jokowi or any other politician deserves the support of the public. If there are enough of us who are willing to take to the streets to frighten the hell out of the councillors then they will back down and a strong message will be sent to all politicians that the People, not them, are in charge.

if Ahok, with the support of the people, can prevail over the corrupt city councillors and their parties, there stands Indonesia’s best chance of knocking down the other bowling pins of corruption and elitist politics. A victory for Ahok could prove a decisive and fatal blow to the old forces.

There have been some demonstrations in support of Ahok, notably yesterday’s gathering at Bundaren HI during car free day. There is also a petition being signed by tens of thousands at change.org.

But that is not enough. Shame is not a language that the politicians and councillors understand. Neither is logic. The only language they understand is force. Force can be manifested either peacefully or violently. There is no need to resort to violence in Indonesia under the present circumstances.

So what should be done? Occupying the City Council to deny the councillors access or, better still, if they are inside, denying them exit would be tremendously effective. Half jokingly a friend yesterday suggested that the artistes and others who were so effective at the Salam Dua Jari Concert should organize another event calling it #BringtheHouseDown.

Nothing short of something like this would force the councillors to back down. The problem, however, is whether Indonesians, especially Jakartans, have been gentrified by social media to the point of ineffectiveness. Do they possess the same spirit as the protesters in 1997-98 who brought about the Reformasi, or are they faux democracy supporters armed with social media accounts. A bit like harley Davidson riders pretending to be road warriors?

It is too easy these days to “do something” for a cause by liking it on FB, Tweeting a #, or signing up for a cause in change.org that results in — nothing but a lot of noise ricocheting about in cyberspace with no tangible real effects.

So what is it going to be? Waking on the Internet or taking to the streets?

 

 

 

 

 

 

 

 

 

 

Running out of good sense?

The Nike Bajak Jakarta run yesterday has propelled itself into a storm of controversy because of the massive traffic jams it caused in the city. The reason why it caused gridlock in the traffic was because Nike decided to hold the run in a busy part of town at 4pm on a Saturday – when traffic is at the best of times heavy.

(Note: for a first hand runners account read Romeo Gadungan’s posting here)

What ensued are furious commuters forced unnecessarily to sit in their cars or on their bikes as runners, egged on by Nike Indonesia’s tagline #BajakJKT and slogan of “You Vs JKT”, smugly showed their mastery on the roads with their branded and expensive shoes, heart rate monitors, water bottle holders and other accessories.

B4vgJCICMAAtbMd.jpg-large

This smugness caused even more resentment on the part of the fuming commuters  against the runners and the brand. How would you feel when, after fuming for hours on the road, you checked your twitter feed and you see lots of complaints on one hand and self-congratulating, self-congratulating runners on the other?

Runners are now being called douchebags, hipsters etc.

Nuelhip

This is not entirely fair to the runners but Unspun thinks that there is a lesson to be learned here by runners, bikers and other performing athletic feats on public roads: Jakarta roads are already crowded with too much traffic, so if you get a chance to use these roads you need to be aware that you are sharing these roads and you need to be considerate to the motorists.

Too often Unspun has seen runners and cyclists (and Harley Davidson owners too, although they somehow don’t fit into the athletic category) acting as if they owned the road during Sundays and when they are out in packs. They expect all other motorists and commuters to give way to them or be bawled out by them.

Most of the runners on the Nike run, however, were the victims of enthusiasm to the point of not exercising running prudence, perhaps because of the desperation to do something physical and outdoors in shopping mall-obsessed Jakarta.

So many of them signed up for the run even when they did not know the route and time of the Bajak Jakarta run.

run

If you are into running (and Unspun knows a little about this, having completed two marathons and several 10Ks and half marathons, albeit about 3 decades ago) you would want to be fussy about the route, the organisation (does it look like they will have good traffic control, crowd control, first aid, water, is it hilly or flat etc) and definitely the time.

We are living in the equatorial region. It gets very hot very quickly once the sun rises. It is for this reason that most runs are timed at 5am or so because by the time it gets to be about 9am it starts to get scorchingly hot for runners.

The other reason why runs are scheduled so early is because there is still little traffic on the roads thereby causing minimal disruption to the other road users.

Why Nike, a brand that must have deep experience in running and organizing such events chose to have it at 4pm in a busy part of town is intriguing to say the least unless it too is inflicted with her mentality when it comes to running.

Over the past two years, we have seen the rise of running as the sport of choice for hip, young and not to young Jakartans. The fact that they can now clock their performance on electronic gadgets and then show them off to the world through apps such as Nike’s +,  Endomondo, ICardio and Runkeeper has helped to fuel the popularity of running (and also cycling).

The popularity has reached such a stage that any enthusiastic but unimaginative marketeer will suggest to their bosses to hold a run if the brand wants to “connect” with the masses and the young.

So we have seen a plethora of runs happening almost every week being sponsored by all sorts of companies with the money such as insurance companies, health product manufacturers and banks (although the irony of a bank run does not seem to have fazed them).

This eagerness has resulted in some less than well organised events. In the Standard Chartered Half Marathon recently, for instance, the organisers ran out of water in the later checkpoints causing some runners to suffer from dehydration. Two were hospitalised. One of them apparently had a heart attack.

It is perhaps time for every body involved in such public runs to get together to discuss how to ensure that runs do take into account the safety and health of the runners as well as the commuters.

From the city government that issues permits, to the police who are in charge of diverting and directing traffic, to the athletic bodies, event organisers and sponsors, there should be clear guidelines on the timing, route, logistics and safety provisions for the runners.

Runners should also be more discerning about which events they join. There is no lack of choice these days so unless organisers publish the timing and the routes before hand, they should not sign up like desperados. Force them to be more responsible or they won’t get your participation.

Running is a great sport and recreation. Runs can be enjoyable – both of runners and the rest of the people they share the road with. But like that Sub 4 that most marathoners aim for, you need to work hard at it. Now hit the road!

A sorry apology over the “opportunity” arising from Robin Williams’ death

This is a timely reminder for all of us in the communications industry not to get carried away by our literary abilities and thought leadership skills, to the extent that we become insensitive on matters that matter to people most.

A mistake has been made, an apology issued but I wonder what PR professionals would make of the Twitter apology? To me it did not go enough. There was no mea culpa and then it segued straight into intent. It falls short of an ernest apology, especially for professional wordsmiths.

Personally I am saddened by the death of Robin Williams, who has been a part of so much of the lives of  people of my generation since Mork and Mindy days.

That he apparently committed suicide because depression only goes to show how vulnerable we all are to this condition. The role that depression plays in our lives, especially when we get older, is rap and scary. We all need to learn more about depression and its link with Alzheimer’s Disease.

RIP Robin Williams.

PR Giant Edelman Apologizes for Calling Robin Williams Death an Opportunity

But says blog post on sparking mental health discussion will remain live

By David GrinerAugust 14, 2014, 10:40 AM

Robin Williams died Monday. Authorities say he committed suicide. | Photo: Jay Paul/Getty Images

 

Edelman is usually tapped with helping brands avoid or disentangle themselves from public backlash, but the global PR firm instead found itself in the hot seat this week.At issue was a blog post from media relations strategy evp Lisa Kovitz, who said the suicide of comedian Robin Williams created a PR opportunity for groups advocating for better treatment of mental illness.

“As we mourn the loss of Robin Williams to depression, we must recognize it as an opportunity to engage in a national conversation,” she wrote. “His death yesterday created a carpe diem moment for mental health professionals and those people who have suffered with depression and want to make a point about the condition and the system that treats it.”

While she certainly has a point about such a high-profile tragedy bringing mental health and depression into the spotlight, quite a few readers found the post to be in poor taste.

Most of the backlash likely stemmed from Gawkers writeup calling Edelman a “soulless PR conglomerate” using a celebritys suicide to promote its own expertise.

Asked by Adweek whether she regretted the phrasing or the intent of the blog post, Kovitz directed us to Edelmans tweet of apology this morning:

 

Despite the companys apology, Kovitz said the blog post “will remain live.” Most critics of the post said they felt it was positioned as a sales message for the PR agency:”Using someones death as an opportunity to position yourself as THE PR company to walk potential clients through the best way to benefit from this conversation is callous,” said commenter Erin Blaskie, who shared her complaint with her 30,000 Twitter followers as well. “Instructing potential clients to pay your firm money to help them take advantage of this situation is gross. This isnt a PR opportunity. This is someones life lost.”

via PR Giant Edelman Apologizes for Calling Robin Williams Death an Opportunity | Adweek.

(Disclosure: I run a communications consultancy that sometimes competes with Edelman’s local operations, but this posting has more to do with how the profession should behave rather than about  competitor firm)