Potential crisis: How will BCA cope with reports about missing funds?

Update 2pm: 2 more local banks named as suffering from the same problem of disappearing funds on Twitter. A Twitterer quotes a BCA officer as saying that the problem is mainly confined to customers who use internet or online banking. Classic uncontrolled communications among front-line staff in crisis-like situations. Unspun‘s alter ego penned some thoughtsContinue reading “Potential crisis: How will BCA cope with reports about missing funds?”