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Wal-Mart unleashes employees in blogs
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Corporate blogs are nothing new – General Motors, Dell and Boeing have them – but Wal-Mart’s site, called Check Out, at checkoutblog.com, turns the traditional model on its head. Instead of relying on polished high-level executives, it is written by little-known buyers, largely without editing.
The result is an intensely personal window into the lives, preferences and quirks of the powerful taste makers at Wal-Mart, the largest U.S. retailer, who have spent years shielded from public view.
Their decisions about what makes it onto Wal-Mart’s shelves have enormous effect, earning or costing vendors millions of dollars. It was a blogger on Check Out, after all, who first reported last month that Wal-Mart would stock only high-definition DVDs and players using the Blu-ray format, rather than the rival HD DVD system. The decision was considered the death knell for HD DVD. |
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