Kabelvision sucks II: Analyze this, James


We all know Kabelvision‘s service sucks. It sucks so bad that Unspun‘s office decided to pay substantially more to Uninet. They came and installed their service over the weekend and this morning they were still tweaking it as the foreign hosted domains were still slow to download, even thought the locally hosted ones were blisteringly fast.

By the afternoon they got it right and we now enjoy internet service without interruption and without the dreaded thought of having to deal with the obtuse customer service people in Kabelvision. AND IT FEELS SOOOOOOO GOOD!

So the lesson in all this is that if you have a monopoly better get your act in order fast, or at least don’t piss customers off. Pissed customers would rather go somewhere else, even though they may cost more, than to help you make and extra rupiah.

So James, analyze this:

One response to “Kabelvision sucks II: Analyze this, James”

  1. congrats! Decision well taken.

    Like

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