Jakarta Post takes first steps toward interactivity


The venerable Jakarta Post seems to be shaking off its ennui and taking its first steps toward a more interactive future. It’s a good move and one that should be encouraged.

The first sign of the change came when the Jakarta Post’s new interactive journalist Iwan (who has a blog The future is here) posted a comment in Unspun‘s About page about the Post beginning to implement what he calls “two-way journalism.” This is what he said:

Friends,

The Jakarta Post website begins implementing two-way journalism.

The Jakarta Post website –www.thejakartapost.com – is trying to grow from one-way journalism to two-way journalism where readers become more actively involved in the media. This idea is being implemented by opening the stories in the headlines section for comments from readers. This is just a beginning to build better communication between professional journalists and readers. It is expected that enlightenment would be the final outcome. So have a look at www.thejakartapost.com, then go to the print edition headlines, read one story and post comment on it. Comments either in English or Bahasa Indonesia are welcome. Comments in Bahasa Indonesia will be translated into English.

Regards

Moch N. Kurniawan (iwan)
The Jakarta Post Journalist

Ever curious, Unspun visited the Post’s website and found that yes, it is true: the stories in the “headlines” pages all have an invitation to “Give us you comment” at the bottom.

Even curiouser, Unspun called up Jakarta Post CEO Daniel Rambeth (pix from Adoi website) to ask him what was going on. Daniel said that the Post realizes that in this day and age, one-way communications are over. Even newspapers need to establish a dialogue with its readers.

So the Post will upload the day’s stories at 11am each day and readers can post comments, which would be moderated. Desk editors will also respond to these comments. Daniel added that three journalists, reporting to either him or Chief Editor Endi Bayuni, will be assigned to maintain the website and comments.

And in the not too distant future the Post will be revamping its website to expand its features and be more interactive. It will also feature sms alerts and even RSS.

Unspun thinks this is a positive development and the Post has com a long way form the days when it regarded the Spinning Jenny as a state-of-the-art technology. But allowing a channel for criticism and input and acting on them are different matters. It remains to be seen whether the Post really embraces the concept of The Conversation and make itself a better paper.

Still, this step forward is not to be sneezed at. One small input from Unspun is that the website should perhaps a “recent comments” section so that readers will know which stories have comments and choose to read them if they want to.

So way to go Jakarta Post!

9 responses to “Jakarta Post takes first steps toward interactivity”

  1. It sounds great, and indeed necessary in these times. However, I’m just a little in the dark on a couple of things.

    – As you mention Unspun, it would be very useful to be able to see others’ comments.

    -Are there really that many people that trust internet security/confidentiality so much that they’ll give out all that personal info required in the registration? It doesn’t seem to be one of those “secure” registration forms.

    -Is it only a “soft-opening” with more stories later? Because I notice they only allow comments on the 4 or 5 “headline news” stories.

    -There does not seem to be a “code of comments” type instruction, so I wonder how much they will have to moderate.

    Overall, it looks like it will be a very useful tool for them and the for JP readers.

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  2. http://www.stateofthemedia.org/2007/index.asp

    A must read material if you’re interested to know about the future trend of journalism.

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  3. GaneshasGripes Avatar
    GaneshasGripes

    To see where the revolution’s going, check out link to ‘New Assignment’ net — a collaboration between amateur and professional journalists on the web

    http://www.newassignment.net/

    Interesting, Metro TV has already been sort of doing this.

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  4. Hi All,

    Thanks for the responses onr the Jakarta post website two-way journalism first step. Thanks to unspun for his effort to write a story in his blog including making a call to our CEO Daniel Rembeth to clarify my posting.

    We have also received positive responses from other readers about doing this two-way journalism, but they also raise several questions such as why readers should subscribe first before posting comments, should the comment be only written in English, and does the Jakarta Post moderate the comments. (Ricardo also raised the same questions).

    The main point in this two-way journalism is an active involvement of the readers instead of passive readers. Readers are partners of journalists.

    In the comment section in the Jakarta post website, we want to be able to identify our readers, which is fair enough as readers could easily identify the Jakarta Post. That’s why name, email and phone number from readers are required. Surely we will not share your identities to others although it is a public knowledge that internet is not a safe place. What we can do is always improving our security system from time to time. It’s also an ethical issue for readers where readers should not post comments with anonymous identity.

    We will also slightly moderate the comments so that comments from readers do not cause any harm to the public. Comments which contain baseless accusation, insult, and discrimination for example will not be published.

    Ricardo has a good point by saying that we have done is a soft launching as more stories would be opened for comments for readers.

    Btw, I like the small idea from unspun to have recent comment from readers. We keep thinking of giving the easiest and most convenient way for readers to post comment and enjoy the partnership.

    Regards,

    Moch. N. Kurniawan
    The Jakarta Post journalist

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  5. Iwan,

    “The main point in this two-way journalism is an active involvement of the readers instead of passive readers. Readers are partners of journalists.”

    I’m very glad that Jakarta Post embraces the future of journalism, it’s time that mainstream media gives equal attention to citizen journalism and listen to readers too, rather than telling one side story with the other side wanted to tell a story but can’t be heard otherwise.

    I say, keep up the good job! Hopes that more medias in Indonesia will follow the step too. In this case, Jakarta Post has definitely create a new precedence.

    Cheers,
    SK

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  6. […] 29th, 2007 · No Comments About to weeks ago Unspun complimented Jakarta Post for taking its first steps toward interactivity. Since then they have taken the advice of some readers who posted their comments on this blog and […]

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  7. […] hectored about their non-interactive strategy and primitive website, The Jakarta Post took its first steps to confront Web 2.0 in March last […]

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  8. learning from the past, please keep the good job and make it everyone interested, good luck

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